1. Nature of Services

We provide digital IT services including software development, IT consulting, cloud services, and support. All services are delivered electronically, via online platforms, email, or secure file transfers.


2. Delivery Timeline

  • Project timelines vary depending on service scope:

    • Small tasks: 1–3 days

    • Medium projects: 1–6 weeks

    • Large projects: As per contract agreement

  • We provide estimated delivery schedules during project initiation and keep clients updated regularly.


3. Communication

We communicate primarily through:

  • Email: infrablue@gmail.com

  • Phone: 0320-5698949

  • Online meetings and project management tools (as agreed)


4. Delivery Formats

Completed work is delivered as:

  • Source code repositories (e.g., GitHub)

  • Executable files or software packages

  • Cloud access or credentials

  • Documentation and manuals in digital formats (PDF, Word)


5. Client Responsibilities

To ensure timely delivery, clients must:

  • Provide clear requirements and feedback

  • Respond promptly to queries or approvals

  • Provide necessary access to systems or data if required


6. No Physical Shipping

As an IT services provider, we do not ship physical products. All deliverables are sent digitally.


7. Support and Maintenance

Post-delivery support and maintenance are available as per agreed contracts or support plans.


8. Contact Us

For delivery inquiries, contact:
 📧 infrablue@gmail.com
 📞 0320-5698949